The Assistant Store Manager will be responsible for the assisting the Store Manager with hiring, developing and retention of store staff, sales generation, KPI performance, operational excellence, visual presentation and ensuring exceptional customer service.
Drive Sales through strong KPI performance.
Ensuring that sales goals and expectations are achieved through customer service and regular monitoring.
Overseeing the performance management of the store staff to achieve the desired results.
Ensure high levels of customer satisfaction through excellent customer service.
Assist with store administration (scheduling, back of house, etc.) and ensure compliance with policies and procedures.
Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously.
They will train, challenge, motivate, encourage, and provide constructive guidance to the store staff related to all areas of effective operations.
Visual merchandising skills.
Assist with ensuring operational excellence, as it relates to paperwork, shipping, receiving, transfers, markdowns and general organization.
Must have excellent customer service skills.
Strong organizational skills
Good communication and interpersonal skills.
Must be able to multi-task and prioritize.
Must have flexible schedule.
Must have a minimum of 2 years of retail leadership experience.