For our G-Star store in Leiden, we are currently looking for a driven Store Manager.
• Drive Sales through strong KPI performance.
• Ensuring that sales goals and expectations are achieved through customer service and regular monitoring.
• Overseeing the performance management of the store staff to achieve the desired results.
• Ensure high levels of customer satisfaction through excellent customer service.
• Assist with store administration (scheduling, back of house, etc.) and ensure compliance with policies and procedures.
• Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously.
• They will train, challenge, motivate, encourage, and provide constructive guidance to the store staff related to all areas of effective operations.
• Visual merchandising skills.
• Assist with ensuring operational excellence, as it relates to paperwork, shipping, receiving, transfers, markdowns and general organization.
• Must have excellent customer service skills.
• Strong organizational skills
• Good communication and interpersonal skills.
• Must be able to multi-task and prioritize.
• Must have flexible schedule.
• Must have a minimum of 2 years of retail leadership experience.
• Fluent in English and Dutch